Troubleshooting

Can I Change My Domain?
When you initially set up your ClickPerfect membership, the domain you choose is the defaultdomain that will exist for your account. Your default dom...
Mon, 12 Mar, 2018 at 7:05 PM
Does ClickPerfect Offer Click Fraud Detection?
ClickPerfect does offer click fraud protection in the form of bot blocking.  When a high level of clicks or repeated hits from a certain IP are recog...
Mon, 12 Mar, 2018 at 7:06 PM
How Do I View Detailed Reporting for a Tracking Link?
The Link Report menu shows detailed reporting and specific stats for individual tracking links within your ClickPerfect account. To access this repor...
Mon, 12 Mar, 2018 at 7:53 PM
I Submitted a Support Ticket, When Will I Receive a Reply?
Our Support Team is here to help with any questions you may have regarding ClickPerfect.  Our goal is to provide the best customer experience possib...
Mon, 12 Mar, 2018 at 7:14 PM
I'm Having Trouble Logging In!
If you just created your ClickPerfect account & are having trouble logging in, here are a few common issues our members have run into, along with the...
Mon, 12 Mar, 2018 at 7:16 PM
How Do I Troubleshoot Training Video Playback Issues?
Many times when our members experience playback issues, we have found that it is quite easy to resolve. We recommend trying each step to be sure the trai...
Mon, 12 Mar, 2018 at 7:18 PM